For landlords overseas & far away
Your property, looked after.
Properly.
A maintenance subscription for landlords who can't always be there. One plan. One emergency number. Your tenants sorted.
24/7 Tenant Line
Vetted tradespeople
London & Hertfordshire
Maintenance only — not an agent
24/7
Tenant emergency line
Included on every plan
0
Average fix time
From callout to completion
£0
Hidden charges
Clear invoices every time
0
Jobs completed
Across London & Hertfordshire
The problem
Managing from a distance
isn't easy.
Whether you're overseas, in a different city, or simply overstretched — property emergencies don't wait for a convenient moment.
Frantic calls at 11pm
Boiler down in January. Leak through the ceiling. Your tenant has your number and nowhere else to turn. You're three time zones away.
One-off charges add up fast
Emergency tradespeople charge a significant premium. Without a preferred contractor, you're paying top rate every single time — with no loyalty in return.
Finding reliable tradespeople
Vetting plumbers, electricians, and handymen from abroad is almost impossible. One wrong choice can cost you far more than a good one would have saved.
Missing compliance deadlines
Gas safety records. Boiler servicing. Electrical checks. One missed certificate puts you in breach of your legal obligations as a landlord.
How it works
Simple from
day one.
Sign up in minutes. We handle everything your tenants need — you get a report.
01
Choose your plan
Pick the tier that suits your property. We register your details, key access info, and set your job approval threshold — the spend level above which we'll contact you before proceeding. Takes under 10 minutes.
02
Give your tenants one number
Your tenants get a dedicated Tom Harvey maintenance line — not your personal number. They call us. We triage the issue, arrange access, and send out a vetted tradesperson.
03
We fix it. You approve above the threshold.
Minor repairs are handled and reported immediately. Anything over your approval threshold gets sent to you for sign-off first — by WhatsApp or email, whichever suits.
04
Full report. Discounted invoice.
Every visit is documented and sent to your inbox. Your plan discount is applied automatically. No surprises, no mark-ups — just clear invoicing via your Jobber client hub.
Plans & pricing
One subscription.
No surprises.
All plans include your dedicated tenant maintenance line. Cancel monthly plans anytime.
Monthly
Annual Save 15%
Essential
£
19
/mo
Lock in your discounts and give your tenants a proper first point of contact. The sensible starting point.
- Dedicated tenant maintenance line
- 20% off all callout charges
- 20% off end-of-tenancy works
- Email job report after every visit
- Priority scheduling over new clients
- Jobber client hub access
Most popular
Guardian
£
39
/mo
For the genuinely hands-off landlord. A free callout and annual inspection so nothing slips through the cracks.
- Everything in Essential
- 1 free callout per year (up to £150 value)
- Free annual property inspection
- 25% off end-of-tenancy works
- WhatsApp job updates
- Quarterly maintenance summary report
Premier
£
69
/mo
Full peace of mind. The highest level of proactive care, compliance coverage, and same-day emergency response.
- Everything in Guardian
- 2 free callouts per year
- Free annual gas safety certificate (£90+ value)
- Free annual boiler service (£100+ value)
- Same-day emergency response
- Monthly property report
- Dedicated account manager
Tenant emergency line — included on every plan
A dedicated number your tenants call directly. We handle all triage including out-of-hours, so you're not woken at 2am about a dripping tap.
Included free
Compare plans
See exactly
what you get.
| Feature | Essential £19/mo |
Guardian £39/mo |
Premier £69/mo |
|---|---|---|---|
| Core benefits | |||
| Tenant maintenance line | ✓ | ✓ | ✓ |
| Callout discount | 20% | 20% | 20% |
| End-of-tenancy discount | 20% | 25% | 25% |
| Priority scheduling | ✓ | ✓ | ✓ |
| Jobber client hub access | ✓ | ✓ | ✓ |
| Included callouts & inspections | |||
| Free callouts per year | — | 1 | 2 |
| Annual property inspection | — | ✓ | ✓ |
| Annual gas safety certificate | — | — | ✓ |
| Annual boiler service | — | — | ✓ |
| Reporting & communication | |||
| Email job reports | ✓ | ✓ | ✓ |
| WhatsApp updates | — | ✓ | ✓ |
| Quarterly maintenance report | — | ✓ | ✓ |
| Monthly property report | — | — | ✓ |
| Dedicated account manager | — | — | ✓ |
| Emergency response | |||
| Response time | Next day | Next day | Same day |
| Out-of-hours coverage | ✓ | ✓ | ✓ |
What landlords say
They stopped worrying.
So can you.
★ ★ ★ ★ ★
"I've been living in Dubai for three years and managing a flat in London was genuinely stressful. Since joining I can't remember the last time a tenant called me directly about maintenance."
★ ★ ★ ★ ★
"The free boiler service alone was worth more than the annual cost of the plan. When the boiler packed in mid-December they had someone there the same day. Honestly impressive."
★ ★ ★ ★ ★
"I just wanted the discount on callouts. But the tenant emergency line has genuinely transformed my life as a landlord — they feel looked after, I feel in control."
FAQ
Questions,
answered.
Does this replace my estate agent?
Not at all. This is a maintenance-only service. We don't handle tenancy agreements, rent collection, deposits, inventories, or tenant vetting. Your estate agent relationship stays completely unchanged — some agents actually recommend us to their landlord clients.
What counts as a callout?
A callout is any visit to your property by one of our tradespeople — plumber, electrician, handyman, or locksmith. The free callouts included in Guardian and Premier cover the call-out fee only (typically £80–£150). Parts and labour are invoiced separately at your plan discount rate.
What is the job approval threshold?
During onboarding you set a spend threshold — for example £250. Any job estimated above that triggers a WhatsApp or email to you for sign-off before work begins. Below the threshold we proceed, fix it, and report back. Keeps things moving while keeping you in control.
Is there a minimum contract?
Monthly plans can be cancelled anytime with 30 days' notice. Annual plans are paid upfront — they're non-refundable after the 14-day cooling-off period, but save you 15% against monthly billing.
Can I add more than one property?
Yes. Each subscription covers a single property. If you have a portfolio, additional properties are available at a 20% multi-property discount from the second property onward. Get in touch and we'll put a custom package together.
What areas do you cover?
We currently cover London (all boroughs) and Hertfordshire. If you're unsure whether we cover your postcode drop us a message at info@tomharvey.co.uk or call 020 3983 5087.
Ready?
Stop managing
maintenance. Trust it.
Send us a message and we'll confirm your plan, set up your tenant line, and have you onboarded within 24 hours.
Maintenance services only · Not an estate agent · London & Hertfordshire
